Frequently Asked Questions
Please read our FAQ before sending us a message.
1. What are the shipping costs?
- Within the EU and European countries, the shipping costs are 12 EUR.
- For US and Canada customers the shipping costs are 13 EUR.
- For the countries in the rest of the world, the shipping costs are 19 EUR.
- We offer free shipping for orders above 100 Euro.
2. What shipping company do you use and how long will delivery take?
We use DHL Express for our shipments.
- For Europe, US and Canada, shipment will take between 2-4 working days.
- For the rest of the world, shipment will take between 2-10 working days.
3. Which payment methods are accepted for my orders?
We accept payments through Paypal and by card (Visa or Mastercard), using our bank application called IPay or Stripe.